Outside In: Iterate to Innovate
New technology is often implemented by large companies to solve specific problems. Once the initial purpose has been achieved, the technology becomes part of the business as usual or “BAU” infrastructure. But instead of relegating a new functionality to the “new normal” category, it is useful to consider it as a catalyst for change – both in external, customer facing projects and in internal, IT development planning. Skandia, Sweden’s largest insurance company, implemented OutRank to offer customers a superior tool to better understand their pensions and investments. Working together with the Kidbrooke team, the Skandia executives saw the positive impact that a user-friendly customer interface had on sales as well as customer retention.
Digital Assets: Should Wealth Managers Go Decentralized?
In March, Mike Winkelmann – the digital artist known as Beeple – took the art world by storm selling an NFT of his work at Christie’s for $69 million. According to the auction house, this sale positioned him among the most valuable living artists. Since this first-of-its-kind transaction, the interest in NFTs (non-fungible-tokens) specifically and digital assets in general has risen dramatically. The wealth management community has received the news with a degree of skepticism – there is a consensus that all things involving blockchain technology are too risky to consider. However, the accelerated digitalization of the economy, the continuous development of distributed ledger technology and the growing ecosystem of players in digital custody, exchange, venture capital signal that the digital assets are here to stay. In today’s blog, we discuss digital assets and their underlying value, the potential impact of the expansion of metaverse on this asset class as well as look into one of the main challenges when it comes to this type of assets – managing uncertainty.
How to Avoid Legacy Traps When Building Digital Wealth Services
Wealth managers often build customer journey islands when introducing a new service or feature. Opting instead for use case-agnostic technology that supports all components of the organization’s strategic roadmap can grant a financial institution the necessary flexibility to achieve a strategic freedom to innovate.
From Digital First to API First: Benefits for Financial Institutions
The race for financial institutions to go digital, digitise their legacy systems or be “digital first” shows no sign of letting up. Customers expect a seamless journey and internal stakeholders will only invest in technology that is robust, cost-effective, secure and extensible into the future. What does extensible mean? In the world of programming, it refers to a language, a system that can be changed by being extended or adding features. In other words, you don’t want to invest in technology that is static or fixed, because it will become obsolete. Can adopting APIs before you transform your entire technology infrastructure to a digital operation give you a competitive advantage?